Privacy Policy

Last updated: 15 November 2026

This policy explains what personal data H-Tier Templates collects, why, and what you can do about it. We follow the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

What we collect

• When you buy: your email address, the product, the amount, and the payment reference and status sent to us by the payment provider.
• When you contact us: your name, contact details and whatever you write in your message.
• When you visit: basic technical data that our hosting provider processes to deliver and protect the site, such as IP address and browser type.

We do not receive or store your e-wallet, bank or card login details. Those stay with the payment provider.

We cannot see the data you type into your own copy of a template. Your copy lives in your Google Drive.

Why we use it

• To deliver your purchase and send the copy link
• To answer questions and handle refund requests
• To keep order records we are required to keep
• To send product updates or offers by email, only if you agreed to receive them. Every such email has an unsubscribe link.

Who we share it with

Only service providers that help us run the store: our payment provider, our website host and our email service. We do not sell personal data.

How long we keep it

Order records are kept for as long as needed for support and for legal and tax record-keeping. Messages are kept until the matter is closed and for a reasonable time after.

Your rights

You may ask to see, correct or delete the personal data we hold about you, or object to how we use it. Contact us using the details on the contact page. You may also raise a concern with the National Privacy Commission.

Changes

If this policy changes, the new version is posted here with a new date.